Support

Write to [email protected] and we will get back to you.

A site does not open through the proxy

Some sites refuse connections that arrive from data-centre addresses, and will not load through any proxy. Try another server from the list. If nothing loads at all, check whether pages open with the proxy disconnected — if they do not, the problem is your own connection.

My IP address did not change

Check that the toolbar shows a country flag rather than a globe: the globe means no proxy is connected. Then verify with a site that only reports the address, such as api.ipify.org. Some IP-checking sites block requests from proxy addresses and show an error page instead of a result, which is easy to mistake for the proxy not working.

Pages load slowly

Traffic through a proxy takes a longer path, and the further away the server is, the more noticeable it is. Pick a server closer to you, or one marked with higher quality in the list.

Ads appear too often

The app is free and supported by advertising. If you are seeing something broken — an ad that will not close, or one that appears in the middle of a page — send us a screenshot; that is a bug and we want to fix it.

How do I clear my history?

The bin icon in the bottom bar clears the current session. To erase everything the app stores, see Delete your data.

Reporting a bug

Tell us your phone model, the Android version, the version of Broxy, and what you did before it went wrong. A screenshot helps more than a description. Send it to [email protected].